IOLC: CHAMPION WORKPLACE EFFECTIVENESS: LEADERSHIP CONVERSATIONS
CHAMPION WORKPLACE EFFECTIVENESS: LEADERSHIP CONVERSATIONS
Course Duration
Mode of Assessment
Written Assessment, Project Work
Who Should Attend
- Individuals holding supervisory or management roles in their organisation and are leading a team or a department or division
- People leaders who are looking to enhance their communication skills as leaders to motivate, influence and encourage team members
- Newly appointed leaders looking to gain a headstart in their leadership journey
Course Overview
This course is targeted at people leaders to enable them to lead teams and organisation through the challenges brought about by the VUCA business climate. One of the key skills for leaders to navigate these VUCA times is to be able to convey and exchange thoughts, ideas and information effectively through various mediums and approaches with various stakeholders.
This course is designed to equip leaders with skillsets to synthesise information and inputs to communicate to multiple stakeholders to achieve organisational goals. They also learn how to manage difficult conversation professionally with tact and discretion. These skillsets are important for leaders in the modern workplace to influence, encourage and motivate team members to greater heights.
Course Schedule
Next available schedule
Course Objectives
Upon completing this course, participants will be able to:
- Understand how to thrive in a VUCA business environment
- Understand and apply various types of communication strategies and tactics
- Develop a compelling story to drive key messages
- Design inspiring message by understanding stakeholder dynamics and applying storytelling techniques
- Deliver an influential message with the appropriate communication approaches and medium
- Spread impactful message by managing diverse views and expectations from stakeholders
- Influence behavioural change in stakeholders to achieve desired outcomes
Pre-requisites
The admission requirements are:
- Read, write, and speak English at WPL Level 8
- Have more than 3 years or more of work experience; and
- Have at least 3 years’ experience in a supervisory or managerial role
- Hardware & Software (if applicable)
- This course will be conducted as a Virtual Live Class (VLC) via Zoom platform.
- Participants must own a Zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. Download from zoom.us/download.
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System Requirement |
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Must-have:
Good-to-have:
Not recommended: |
Course Outline
LU1: Content – Design Inspiring Message
- Understand stakeholder dynamics, and context to determine communication strategy and tactics
- Create a compelling story synthesising information and communication objectives
LU2: Conversations – Deliver Influential Message
- Adapt communication approaches to anticipated responses to drive behaviour change
- Apply strategies to deliver sensitive communications with empathy
- Adapt communication approaches according to context and types of messages to convey
- Understand and navigate communication roadblocks
LU3: Connectivity – Spread Impactful Message
- Manage and navigate diverse views and expectations to achieve desired outcomes
- Evaluate and utilise emerging communication channels to make messaging effective and reach out to a broader audience efficiently
Certificate Obtained and Conferred by
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Critical Core Skills – Adaptability CCS-CMC-A002-1.
- Certificate of completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Virtual Live Class (VLC) via Zoom or Physical class
Price
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Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
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Full Course Fee |
$350.00 |
$381.50 |
$350.00 |
$381.50 |
$350.00 |
$381.50 |
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For Singapore Citizens aged 39 years and below |
$175.00 |
$206.50 |
$175.00 |
$206.50 |
$105.00 |
$136.50 |
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For Singapore Citizens aged 40 years and above |
$105.00 |
$136.50 |
$105.00 |
$136.50 |
$105.00 |
$136.50 |
Funding Eligibility Criteria
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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SkillsFuture Credit:
UTAP:
PSEA:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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