IOIEP: EFFECTIVE ENGAGEMENT WITH STAKEHOLDERS: IMPROVE EXECUTIVE PRESENCE
EFFECTIVE ENGAGEMENT WITH STAKEHOLDERS: IMPROVE EXECUTIVE PRESENCE
Course Duration
Mode of Assessment
Written Assessment, Presentation
Who Should Attend
- Individuals holding supervisory or management roles in their organisation and are leading a team or a department or division
- People leaders who are looking to enhance their communication skills by portraying an executive persona
- Newly appointed leaders looking to gain a head start in their leadership journey
Course Overview
Leaders and individuals in all organisations must build their executive presence and effectively engage with different levels internal and externally to inspire confidence among peers. Executive presences determines whether one gain access to opportunities with the stakeholder, external or internal to the organisation and garnering the support across all stakeholders. As part of the skills to build the executive presence is to manage conflict and to utilise data and information while being able to frame them to allow buy-in from stakeholders.
This course through practice and focus allows the individual to build the critical core skills to support their executive presence in engaging with different stakeholders.
Course Schedule
Next available schedule
Course Objectives
Upon completing this course, participants will be able to:
- Understand organisation structure and stakeholder dynamics
- Develop executive presence and communication style
- Learn to apply influence in engaging stakeholder
- Apply strategies to defray conflicts and attain resolution
- Learn how to give and receive constructive feedback
- Synthesise information by identifying interdependencies between different areas of the organisations and create a storyline
- Apply Inspirational Storytelling to obtain buy-in or to manage meetings
Pre-requisites
The admission requirements are:
- Read, write, and speak English at WPL Level 7
- Have more than 2 years or more of work experience; and
- Have at least 2 years’ experience in a supervisory or managerial role
- Hardware & Software (if applicable)
- This course will be conducted as a Virtual Live Class (VLC) via Zoom platform.
- Participants must own a Zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. Download from zoom.us/download.
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System Requirement |
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Must-have:
Good-to-have:
Not recommended: |
Course Outline
LU1: What is Executive Presence
- Executive Presence defined
- The Essence of Executive Presence
- Self-awareness of your Executive Presence competencies
LU2: Skills to Build Executive Presence
- Traits of Executive Presence
- Perceptions of Executive Presence
- Create powerful first impressions as an executive
LU3: Improving Executive Presence
- Unpack the 6 components of gravitas
- Utilise the gravitas toolbox
- Demonstrate gravitas to improve Executive Presence
LU4: Improving Executive Communication
- Top communication traits
- Unpack and utilise the communication toolbox
- Master the art of storytelling to make messages impactful
LU5: Improving Executive Appearance
- Aspects of appearance
- Unpack and utilise the appearance toolbox to showcase your strengths
LU6: Managing Challenging Situations
- Recognise the different types of challenging communication situations
- Unpack and utilise the conflict management toolkit
- Influence challenges positively
LU7: Managing Feedback
- Receive feedback as an executive
- Techniques to become more open, more receptive and more reflective when receiving feedback
- Unpack the Executive Presence feedback toolkit
LU8: Mastering Executive Presence
- Create an action plan to improve Executive Presence
Certificate Obtained and Conferred by
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Critical Core Skills – Communication CCS-CMC-A002-1
- Certificate of completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Virtual Live Class (VLC) via Zoom or Physical class
Price
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Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
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Full Course Fee |
$600.00 |
$654.00 |
$600.00 |
$654.00 |
$600.00 |
$654.00 |
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For Singapore Citizens aged 39 years and below |
$300.00 |
$354.00 |
$300.00 |
$354.00 |
$180.00 |
$234.00 |
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For Singapore Citizens aged 40 years and above |
$180.00 |
$234.00 |
$180.00 |
$234.00 |
$180.00 |
$234.00 |
Funding Eligibility Criteria
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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SkillsFuture Credit:
UTAP:
PSEA:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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