INTERACT POSITIVELY IN A DIVERSE WORKPLACE

INTERACT POSITIVELY IN A DIVERSE WORKPLACE

Funded

Course Duration

7.0 hr(s)

Who Should Attend

All Employees

Course Overview

The demographics of the workforce has evolved over the years with millennials, mature workers being re-employed, foreign talents, homemakers re-entering the workforce, career switchers amongst other.  This is compounded by hybrid work teams with workers situated in offices and others via virtual platforms. Organisations are faced with immense diversity at the workplace where new practices to promote inclusivity are crucial to encourage team members from different backgrounds to learn and grow together to achieve common goals.  

This programme helps understand the interests and characteristics of diverse groups and foster an inclusive work environment appreciating the differences in others. 

Course Schedule

Next available schedule

Course Objectives

Upon completion of this course, learners will be able to:

  • Acquire self-awareness concepts to interact with others
  • Identify characteristics of diversity and bias when interacting with diverse groups within the organisation.
  • Apply fair employment practices in accordance with the organisation's inclusion policies and practices. 

Pre-requisites

Hardware & Software
This course will be conducted as a Virtual Live Class (VLC) via Zoom platform. Participants must own a zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. This can be downloaded from
https://zoom.us/download.

System Requirement

Must Have:

Please ensure that your computer or laptop meets the following requirements.

  • Operating system: Windows 10 or MacOS (64 bit or above)
  • Processor/CPU: 1.8 GHz, 2-core Intel Core i3 or higher >
  • Minimum 20 GB hard disk space.
  • Minimum 8 Gb RAM
  • Webcam (The camera must be turned on for the duration of the class)>
  • Microphone
  • Internet Connection: Wired or Wireless broadband
  • Latest version of Zoom software to be installed on computer or laptop prior to the class.

Good to Have:

  • Wired internet connection
    Wired internet will provide you with stable and reliable connection.
  • Dual monitors
    Using a dual monitor setup will undoubtedly improve your training experience, enabling you to simultaneously participate in hands-on exercises and maintain engagement with your instructor.

Not Recommended:

Using tablets is not recommended due to their smaller screen size, which could cause eye strain and discomfort over the course of the program's duration.

Course Outline

LU1: Understand self-awareness concepts

  • Provides fundamental knowledge and skills to support diverse perspectives of personal values, beliefs, perceptions and attitudes when interacting with diverse groups.

LU2: Demonstrate understanding of diversity dimensions

  • Evaluate own behaviour to be conscious of their unconscious biases.
  • Acknowledge diverse perspectives when interacting with diverse teams

LU3: Adopt Tripartite Guidelines on Fair Employment Practice

  • Adopt fair employment practices and aligned to organisation’s inclusion policies and practices that will build cohesive teams. 

Certificate Obtained and Conferred by

  • Statement of Attainment from SkillsFuture Singapore (SSG)

Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG):

Mapped to Critical Core Skills – Building Inclusivity
CCS-BDI-B001-1

This programme is offered on a modular basis only.

 

  • Certificate of completion from NTUC LearningHub

Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

Additional Details

Medium of Instruction & Trainer

English

Trainer : Trainee Ratio is 1: 20

Price

Course Fee and Government Subsidies

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

After GST 

Before GST 

After GST 

Before GST 

After GST 

Full Course Fee
(For Foreigners and those not eligible for subsidies)

$200.00

$218.00

$200.00

$218.00

$200.00

$218.00

For Singapore Citizens aged 39 years and below
and
For all Singapore Permanent Residents
(The minimum age for individual sponsored trainees is 21 years)

$100.00

$118.00

$100.00

$118.00

$60.00

$78.00

For Singapore Citizens aged 40 years and above

$60.00

$78.00

$60.00

$78.00

$60.00

$78.00

Funding Eligibility Criteria:

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

Remarks:

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit:

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP:

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

PSEA:

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a)
    SkillsFuture (TGS-2023018462) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding:

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

 

Union Training Assistance Programme (UTAP)

NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.

Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to otherLHUB miscellaneous fees.

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