IOLCV: NAVIGATE VUCA FOR LEADERS: LEADERSHIP COMMUNICATION AND NEGOTIATION IN VUCA TIMES
NAVIGATE VUCA FOR LEADERS: LEADERSHIP COMMUNICATION AND NEGOTIATION IN VUCA TIMES
Course Duration
Mode of Assessment
Written Assessment, Presentation
Who Should Attend
- Individuals holding supervisory or management roles in their organisation and are leading a team or a department or division
- People leaders who are looking to enhance their communication skills to navigate challenging situations at the workplace
- Newly appointed leaders looking to gain a headstart in their leadership journey
Course Overview
Today’s world is best described by the concept of VUCA (Volatility, Uncertainty, Complexity, Ambiguity). Tumultuous events have continued to reshape our world and has created unprecedented disruption and stress at the personal level as well as for organizations and their workforces.
One of the key skills for leaders to navigate these VUCA times is to be able to communicate and negotiate effectively. This course is designed to equip leaders with the skillsets to lead communication and negotiation in VUCA times, with a strong focus on Asia context.
Course Schedule
Next available schedule
Course Objectives
Upon completing this course, participants will be able to:
- Identify stakeholders in one’s network to meet desired outcomes
- Manage stakeholders and other parties decision-making bias to achieve win-win outcomes
- Apply strategic storytelling techniques to frame conversations for alignment with stakeholders
- Adopt interpersonal techniques and strategies for effective message delivery
- Deliver persuasive presentation to build stakeholders’ confidence
- Provide supporting evidence to tie-down stakeholders’ support
- Evaluate feedback and present findings for improvements
- Escalate issues to garner support for collaboration
Pre-requisites
The admission requirements are:
- Read, write, and speak English at WPL Level 7
- Have more than 1 years or more of work experience; and
- Have at least 1 years’ experience in a supervisory or managerial role
- Hardware & Software (if applicable)
- This course will be conducted as a Virtual Live Class (VLC) via Zoom platform.
- Participants must own a Zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. Download from zoom.us/download.
|
System Requirement |
|
Must-have:
Good-to-have:
Not recommended: |
Course Outline
LU1: Leverage: Cultivate Stakeholders, Manage Bias
- Cultivate stakeholder relationships within one’s network
- Manage decision making biases of self and others
LU2: Express: Frame Conversations, Communicate Confidently
- Frame conversations for strategic alignment to desired outcomes
- Deliver and convey message clearly and confidently
LU3: Amplify: Deliver Message, Secure Tie-down
- Deliver persuasive messages to steer outcomes and manage diverse views
- Optimise value creation amongst stakeholders, leading to consensus
LU4: Diagnose: Evaluate Feedback, Garner Support
- Evaluate feedback and present findings for follow-up actions
- Rally stakeholders and resources to support implementation plans
Certificate Obtained and Conferred by
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Critical Core Skills – Influence CCS-IFL-I001-1.
- Certificate of completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Virtual Live Class (VLC) via Zoom or Physical class
Price
|
Course Fee and Government Subsidies |
||||||
|
|
Individual Sponsored |
Company Sponsored |
||||
|
|
Non-SME |
SME |
||||
|
Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
|
|
Full Course Fee |
$550.00 |
$599.50 |
$550.00 |
$599.50 |
$550.00 |
$599.50 |
|
For Singapore Citizens aged 39 years and below |
$275.00 |
$324.50 |
$275.00 |
$324.50 |
$165.00 |
$214.50 |
|
For Singapore Citizens aged 40 years and above |
$165.00 |
$214.50 |
$165.00 |
$214.50 |
$165.00 |
$214.50 |
Funding Eligibility Criteria
|
Individual Sponsored Trainee |
Company Sponsored Trainee |
|
|
Remarks
|
Individual Sponsored Trainee |
Company Sponsored Trainee |
|
SkillsFuture Credit:
UTAP:
PSEA:
|
Absentee Payroll (AP) Funding:
|
Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
|---|
What Others Also Enrolled In
BUSINESS COMMUNICATION SKILLS FOR PRESENTATION AND REPORTS
View detail
CHAMPION EMPLOYEE DEVELOPMENT: PROVIDE DEVELOPMENTAL COACHING FOR STAFF
View detail
.jpg/ef318f8b-8d3f-f0ed-8c9d-861c235a0bbb/)
RESILIENCE EMPLOYABILITY SERIES ENGAGING EFFECTIVELY WITH OTHERS AT THE WORKPLACE
View detail
COACH FOR WORKPLACE PERFORMANCE: FUNDAMENTALS OF WORKPLACE COACHING
View detail
LEAD HIGH PERFORMANCE TEAMS: DEVELOP HIGH PERFORMANCE TEAMS
View detail
EFFECTIVE ENGAGEMENT WITH STAKEHOLDERS: IMPROVE EXECUTIVE PRESENCE
View detail
CHAMPION WORKPLACE EFFECTIVENESS: LEADERSHIP CONVERSATIONS
View detail
NAVIGATE VUCA FOR LEADERS: LEADERSHIP COMMUNICATION AND NEGOTIATION IN VUCA TIMES
View detail
WSQ ENGAGE IN HIGH PERFORMANCE NEGOTIATIONS POWERED BY WILEY
View detail