Retail Workforce Skills Qualification (WSQ) Programmes

Elevate your confidence and open doors to valuable opportunities with our Retail WSQ programmes. Gain a profound understanding of the skills and knowledge required to triumph in the ever-evolving Retail sector.

WSQ Advanced Certificate in Retail (Retail Operations)

The WSQ Advanced Certificate in Retail (Retail Operations) is designed to equip learners with advanced skills and knowledge crucial for effective performance across various facets of Retail operations. This includes advanced sales techniques, leadership skills, and strategic planning and decision-making abilities.

Pre-requisites:

  • GCE ‘N’ Level Credit in English and Mathematics; or
  • Workplace Literacy and Numeracy (WPLN) Score Level 3 for Reading, Listening, and Numeracy, and with at least 1 year of supervisory working experience.

Duration & learners’ schedule: 96 hours

As part of this programme, learners must attend the following courses:

Upon completion of the programme, learners will be awarded the following certification:

  • WSQ Advanced Certificate in Retail (Retail Operations)

WSQ Advanced Certificate in Retail (Retail Operations)

Course Name

Course Fee1
(Without GST)

Course Duration with Assessment (hours)

Retail (SF): Problem Identification L3

$300.00

16.0

Retail (SF): Customer Relationship Management Operations L3

$480.00

16.0

Retail (SF): Service Coaching L3

$480.00

16.0

Retail (SF): Inventory Control L3 (Apply Digital Strategy in Inventory Control)

$450.00

16.0

Retail (SF): Manage Change L3

$480.00

16.0

Retail (SF): Data Analytics L2

$500.00

16.0

Total

$2,690.00

96.0

 

1Course fees listed are exclusive of GST and will be subjected to prevailing GST rates at the time of payment. For detailed course fees, kindly visit the respective module pages.

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