Retail Workforce Skills Qualification (WSQ) Programmes

Elevate your confidence and open doors to valuable opportunities with our Retail WSQ programmes. Gain a profound understanding of the skills and knowledge required to triumph in the ever-evolving Retail sector.

WSQ Certificate in Retail (Retail Operations)

The WSQ Certificate in Retail (Retail Operations) is a foundational training programme structured to equip learners with essential skills to thrive in entry-level positions within the Retail industry. It covers fundamental aspects of retail operations, including modules on customer service, product knowledge, merchandising, sales techniques, store operations, and basic retail management principles. This programme aims to provide learners with the necessary competencies for effective performance in a retail role.

Pre-requisites:

  • GCE ‘N’ Level Credit; or
  • Workplace Literacy and Numeracy (WPLN) Score Level 3 for Reading, Listening, and Numeracy, and with at least 1 year of working experience.

Duration & learners’ schedule: 72 hours

As part of this programme, learners must attend the following courses:

Upon completion of the programme, learners will be awarded the following certification:

  • WSQ Certificate in Retail (Retail Operations)

WSQ Certificate in Retail (Retail Operations)

Course Name

Course Fee1
(Without GST)

Course Duration with Assessment (hours)

Retail (SF): Problem Identification L2

$300.00

16.0

Retail (SF): Service Challenges L1

$400.00

16.0

Retail (SF): Data Science Fundamentals L1

$600.00

16.0

Retail (SF): Visual Merchandising Presentation L1

$440.00

16.0

Retail (SF): Store Security Policy L1

$250.00

8.0

Total

$1,990.00

72.0

 

1Course fees listed are exclusive of GST and will be subjected to prevailing GST rates at the time of payment. For detailed course fees, kindly visit the respective module pages.

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