WSQ Diploma in Retail (Retail Operations)
Retail Workforce Skills Qualification (WSQ) Programmes
Elevate your confidence and open doors to valuable opportunities with our Retail WSQ programmes. Gain a profound understanding of the skills and knowledge required to triumph in the ever-evolving Retail sector.
WSQ Diploma in Retail (Retail Operations)
The WSQ Diploma in Retail (Retail Operations) is designed to equip learners with skills directly applicable to the Retail sector, enhancing their professional capabilities for more effective performance at work and career advancement.
The programme focuses on developing learners’ leadership and management skills for supervisory, managerial, or leadership roles within Retail companies, covering topics like motivating teams, conflict resolution, target setting and achievement, and driving operational excellence in an organisation.
Pre-requisites:
- GCE ‘O’ level Credit in English and Mathematics; or
- Workplace Literacy and Numeracy (WPLN) Score Level 4 for Reading, Listening, and Numeracy, and with at least 2 years of supervisory/managerial working experience.
Duration & learners’ schedule: 100 hours
As part of this programme, learners must attend the following courses:
- Retail (SF): Problem Identification L4
- Retail (SF): Financial Budget Planning and Management L4
- Retail (SF): Customer Loyalty and Retention Strategy Formulation L4
- Retail (SF): Customer Experience Management L4
- Retail (SF): Sales Target Management L4
- Retail (SF): Foster Service Innovation Powered by ESSEC
- Retail (SF): Crisis Management L3
Upon completion of the programme, learners will be awarded the following certification:
- WSQ Diploma in Retail (Retail Operations)
|
WSQ Diploma in Retail (Retail Operations) |
||
|
Course Name |
Course Fee1 |
Course Duration with Assessment (hours) |
|
$500.00 |
16.0 |
|
|
$450.00 |
20.0 |
|
|
Retail (SF): Customer Loyalty and Retention Strategy Formulation L4 |
$280.00 |
8.0 |
|
$500.00 |
16.0 |
|
|
$550.00 |
16.0 |
|
|
$650.00 |
16.0 |
|
|
$280.00 |
8.0 |
|
|
Total |
$3,210.00 |
100.0 |
1Course fees listed are exclusive of GST and will be subjected to prevailing GST rates at the time of payment. For detailed course fees, kindly visit the respective module pages.
WSQ Diploma in Retail (Retail Operations)
The WSQ Diploma in Retail (Retail Operations) is designed to equip learners with skills directly applicable to the Retail sector, enhancing their professional capabilities for more effective performance at work and career advancement.
The programme focuses on developing learners’ leadership and management skills for supervisory, managerial, or leadership roles within Retail companies, covering topics like motivating teams, conflict resolution, target setting and achievement, and driving operational excellence in an organisation.
Pre-requisites:
- GCE ‘O’ level Credit in English and Mathematics; or
- Workplace Literacy and Numeracy (WPLN) Score Level 4 for Reading, Listening, and Numeracy, and with at least 2 years of supervisory/managerial working experience.
Duration & learners’ schedule: 100 hours
As part of this programme, learners must attend the following courses:
- Retail (SF): Problem Identification L4
- Retail (SF): Financial Budget Planning and Management L4
- Retail (SF): Customer Loyalty and Retention Strategy Formulation L4
- Retail (SF): Customer Experience Management L4
- Retail (SF): Sales Target Management L4
- Retail (SF): Foster Service Innovation Powered by ESSEC
- Retail (SF): Crisis Management L3
Upon completion of the programme, learners will be awarded the following certification:
- WSQ Diploma in Retail (Retail Operations)
|
WSQ Diploma in Retail (Retail Operations) |
||
|
Course Name |
Course Fee1 |
Course Duration with Assessment (hours) |
|
$500.00 |
16.0 |
|
|
$450.00 |
20.0 |
|
|
Retail (SF): Customer Loyalty and Retention Strategy Formulation L4 |
$280.00 |
8.0 |
|
$500.00 |
16.0 |
|
|
$550.00 |
16.0 |
|
|
$650.00 |
16.0 |
|
|
$280.00 |
8.0 |
|
|
Total |
$3,210.00 |
100.0 |
1Course fees listed are exclusive of GST and will be subjected to prevailing GST rates at the time of payment. For detailed course fees, kindly visit the respective module pages.
