The PWM requirements apply to Singapore Citizens and Permanent Residents who are full-time or part-time employees in retail job roles on a contract of service and employed by firms which hire foreign workers, regardless of whether the firm is classified under the Retail Sector Singapore Standard Industrial Classification (SSIC) or another SSIC.
All resident retail workers covered under the Retail PWM are required to attain at least one (1) Workforce Skills Qualification (WSQ) training module based on their job role.
NTUC LearningHub offers a comprehensive suite of modules, which will enable retailers and their staff to meet training requirements. For information on class dates, please contact our Corporate Sales team via email [email protected]
Employers must ensure that all retail workers that are Singapore Citizens and Singapore Permanent Residents (PR) meet the retail PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.
These are the Tripartite Cluster for Retail (TCR) recommendations and implementation details of the PWM for the Retail sector:
A clear progression pathway comprising frontline operational and supervisory positions is mapped out to highlight the career opportunities in the sector and to encourage more jobseekers to join the retail industry
To ensure retail workers have the necessary competencies to carry out their work, a minimum training requirement of one (1) Workforce Skills Qualification (WSQ) training module is recommended as a start
To provide better income security and gain ground on the median wage, a set of PWM Baseline Gross Wages that would take effect from 1 September 2022 is recommended.
The PWM Baseline Gross Wages will also be adjusted upwards from 1 September 2023 and 1 September 2024 to ensure retail employees continue to see sustained wage increases.
The following table summarises the recommended Retail PWM Baseline Gross Wages (excluding overtime payment) from 1 September 2022 to 31 August 2025 to applicable resident workers (i.e. Singapore Citizens and Permanent Residents) in the retail sector.